This argument about a slowed and diminished future needs to be talked about a lot more than it is. I had thoughts along these lines since the social-cultural changes of the 1970s began to slow down, but I really got with it when internet commerce failed to cause a thousand flowers to bloom and instead simply whacked a bunch of brick-and-mortar.
The other harsh part that’s not discussed in the review is that the IT revolutions was supposed to result in a lot more fiscal equality and leisure time. Sure there’s less literally backbreaking labor, but fewer people are asked to do tons more desk-and-keyboard slaving and huge hordes are thrown on the scrap heap of unemployment. That’s where the vast progress needs to be made. That’s where “progress” itself has to be redefined in peoples’ heads.